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SASSA Contact Details – Office Addresses and Numbers

SASSA Contact Details – Office Addresses and Numbers. Around 46 SASSA districts and 389 SASSA local offices can assist you and provide SASSA contact information. Addresses, telephone numbers, emails, and office locations are included in this information.

Beneficiaries can seek assistance through SASSA by calling, emailing, using social media, and visiting in person.
A SASSA representative is dedicated to assisting beneficiaries with grant applications and answering their questions.
Pay points, satellite offices, and district and local offices are available to help beneficiaries.

Table of Contents

SASSA Head Office Information

All SASSA offices are supervised by the SASSA Head Office, which is located in the heart of Johannesburg. SASSA is headquartered in Pretoria, the administrative capital of South Africa.

SASSA House, 501 Prodinsa Building, Cnr Steve Biko and Pretorius Streets, Pretoria.
Private Bag X55662, Arcadia, Pretoria, 0083
Phone Numbers: 012 400 2000, 012 400 2322
Toll-free: 0800 60 10 11
Email: [email protected]

Contact Details for SASSA Offices by Province

SASSA has branches across all provinces for your convenience. Below is a breakdown of the SASSA offices and contact information by province to help you find the nearest one.

Province	Office Details	Contact Information
SASSA Head Office	SASSA House, 501 Prodinca Building, Cnr Steve Biko & Pretorius, Pretoria	Tel: 012 400 2000 (Switchboard) Tel: 0800 60 1011 (Customer Care) Private Bag X55662, Arcadia, Pretoria 0083
Western Cape	Golden Acre, Adderley Street, Cape Town 8001	Tel: 021 469 0200 Fax: 021 469 0260 Advertisement Private Bag X9189, Cape Town 8000
Kawazulu-Natal	1 Bank Street, Pietermaritzburg 3201	Tel: 033 846 3300 Fax: 033 846 9595 Private Bag X9146
Eastern Cape	BKB Building, Cnr Fitzpatrick & Merino Road, Quigney, East London	Tel: 043 707 6300 Fax: 043 707 6481 Private Bag X9001, Chislehurst, East London 5200
Limpopo	43 Landros Mare Street, Polokwane 0699	Tel: 015 291 7400 Advertisement Fax: 015 291 7996 Private Bag X9677, Polokwane 0700
Northern Cape	95-97 Du Toit Span Road, Kimberley 8300	Tel: 053 802 4900 Fax: 053 832 5225 Private Bag X6011, Kimberley 8300
Free State	Lustitia Building, Cnr St. Andrews Street & Aliwal Street, Bloemfontein	Tel: 051 410 8339 Private Bag X20553, Bloemfontein 9300
Mpumalanga	18 Ferreira Street, Nelspruit	Tel: 013 754 9380 Advertisement Fax: 013 754 9501 Private Bag X11230, Nelspruit 1200
Gauteng	28 Harrison Street, Johannesburg 2000	Tel: 011 241 8300 Fax: 011 241 8305 Private Bag X120, Marshalltown 2107

SASSA Offices in Eastern Cape

Regional Office Contact Information

Office Address: BKB Building, Corner of Fitzpatrick and Merino Road, Quigney, East London, 5200
Postal Address: Private Bag X9001, Chislehurst, East London, 5200
Phone Numbers: 043 707 6300, 043 707 6472, 043 707 6335
Emails: [email protected], [email protected]
Office Hours: 8:00 AM to 5:00 PM

Regional Executive Manager

Name: Mr. Zanoxolo Mpeta
Email: [email protected]

SASSA Offices in Gauteng

Regional Office Contact Details

Office Address: 28 Harrison Street, Johannesburg, 2000
Postal Address: Private Bag X120, Marshalltown, 2107
Working days: Monday to Friday
Office Timing: 8 AM to 5 PM
Phone Number: 011 241 8320
Fax: 011 241 8305
Email: 011 241 8305

Head of Regional Management

Name: Mr Themba Matlou
Email: [email protected]

Gauteng Branches are Also Located

Address	Phone Number
Hoofdt Street, Roodepoort, Johannesburg, 1725	011 241 8300
Nafcoc Supplying Centre, 20 Buitenkant Street, Soshanguve, Pretoria, 0152	012 730 0325
197 Church Street, Grand Central, Midrand, 1685	011 545 5900
Luthuli Street, Dobsonville, Soweto, 1863	011 989 5806
7286 Pela Main Rd, Orlando West, Soweto, 1804	080 060 1011
87 Elston Avenue, Benoni, 1500	081 815 1197
Sisulu Street, Orlando West, Johannesburg, 1804	080 060 1011
8 Protea Avenue, Lenasia, Johannesburg, 1821	080 060 1011
18A Grey Avenue, Vereeniging, 1930	016 430 0900
34 Galloway Street, Meyerton, Vereeniging, 1960	016 3604202
29 Catlin Street, Germiston, 1400	011 776 8049
Khumalo Street, Spruit, Johannesburg, 1426	080 060 1011
32 President Street, Fochville, Johannesburg, 2515	080 060 1011
27 Court Street, Nigel, 1490	080 060 1011
11 Fourth Street, Ga-Rankuwa Industrial Twp, Ga-Rankuwa, 0208	080 060 1011
Corner CR Swart Drive and, Pretoria Rd, Kempton Park Cbd, Kempton Park, 1619	080 060 1011
Palladium Street, Carletonville, 2500	080 060 1011
Shop 44, Farmbel, 46 Kruger Street, Erasmus, Bronkhorstspruit, 1020	013 9358200
20 6th Ave, Springs New, Springs, 1560	080 060 1011
90 Loveday Street, Johannesburg, 2000	080 060 1011
Mahube Valley, Pretoria, 0147	066 142 5630
Mabe Business Park, 17 6 Kgwebo Road, Waterval East, Rustenburg, 0300	014 591 9940

SASSA Offices in Mpumalanga

How to get in touch with regional offices?

Office Address: 18 Ferreira Street, Nelspruit, 1200
Postal Address: Private Bag X11230, Nelspruit, 1200
Office Timing: 8 AM to 5 PM
Phone Number: 013 754 9446
Fax: 013 754 9501
Working Days: Monday to Friday
[email protected]

Regional Executive Manager

Mr. Themba Matlou
Email: [email protected]

SASSA contact details in Mpumalanga

Address	Phone
17A Murray St, Ermelo, 2350	080 060 1011
Schoemansdal, 1331	Verena-C, Langford
89 Scheeper Street, Belfast, 1100	080 060 1011
Verena-C, Langford	080 060 1011
Thulamahashe-A, Thulamahashe, 1365	080 060 1011
Emzinoni, Bethal, 2309	017 801 1694
Klip Street, Groblersdal, 0470	080 060 1011

SASSA Offices in Limpopo

Regional Office Contact Details

Address: 43 Landros Mare Street, Polokwane, 0699
Email: [email protected], [email protected]
Private Bag X9677, Polokwane, 0700
Phone: 015 291 7509

Regional Executive Manager

Name: Ms Zodwa Mvulane
Email: [email protected]

National-level managers

Managers of South Social agencies:

Head of Customer Care at SASSA

Name: Mr Sonwabo Koliti
Email: [email protected]
Phone Number: 082 971 9103

Manager of Grant Administration

Name: Mr Brenton Van Vrede
Email: [email protected]
Phone Number: 012 400 0257

Manager of corporate services

Name: Mr Mdumiseni Zulu
Email Address: [email protected]
Phone Number: 013 754 9383 / 012 400 2075

SASSA working hours

SASSA offices are open Monday through Friday.
Office hours: Most offices are open from 7:30 a.m. to 4:30 p.m., but some may be open until 5:00 p.m.

Note: It is best to call your nearest SASSA office regarding their specific opening and closing times before visiting.

How to Contact SASSA

Official Contact Details for South Africa

SASSA Official Website

For all official information and updates, visit the official SASSA website.

SASSA WhatsApp Number

To get in touch with SASSA for grant-related queries via WhatsApp, add the number +27 82 046 8553 to your contacts.

SASSA SMS Number

For queries via SMS or USSD, use the number *134*7737# to get in touch with SASSA.

SASSA Email Address for Grant-Related Queries

For email inquiries about grants, you can send your questions to:
[email protected]

SASSA Social Media Channels

You can also reach out to SASSA through their official social media accounts. Make sure to include your ID number in your messages to help SASSA identify you:

Facebook: SASSA Official Facebook
Twitter: SASSA Official Twitter

Customer Care Contact

If you’re unable to visit a SASSA office in person, you can contact their toll-free helpline at 0800 60 10 11 for assistance with the following:

Information about payout schedules.
Eligibility criteria for government grants.
Contact details for district offices.
Help with the status of your application.
Procedures for reporting fraud or corruption.

Please note that toll-free calls are only applicable for landlines. Calling from a mobile phone may incur additional charges.

Reporting Fraud or Corruption

It is your responsibility to report any fraudulent or corrupt activities related to social grants. To report, call 0800 60 10 11.

SRD R350 Grant Queries

For any queries related to the SRD R350 grant, please contact SASSA. However, if your query is about an appeal, you will need to reach out to the ITSAA.

ITSAA Contact Number: 012 312 7727
ITSAA Email for Appeal Queries: [email protected]

FAQs About SASSA Contact Detail

How do I contact SASSA customer care?

Be sure to secure your card and cash in your wallet, handbag, or pocket before leaving the ATM. You can find out about pay-out dates by calling 0800 601 011. All government grants must meet certain qualifications.

What is the WhatsApp number for SASSA?

SASSA’s WhatsApp number is ‘0820468553’. You can save this number on your phone and use it for real-time assistance. This number will assist you with auto-generated messages, or you can talk to a live person if needed.

How do I send an email to SASSA?

SASSA can be reached at 080060 10 11 or via e-mail at [email protected]. You can also contact the Presidential Hotline via email at [email protected] for information about Coronavirus COVID-19, government service complaints, or to share your views and suggestions.

Conclusion

SASSA offers comprehensive support through its extensive network of offices, helplines, email, and social media channels. Beneficiaries can easily access assistance for grant applications, payment schedules, or fraud reporting. Always contact the nearest SASSA office or their toll-free helpline for reliable support.